Being able to access a Hotmail account in Outlook Express is great — if (and as long as) it works.If it does not, the guessing game begins. Outlook Express can keep a log of all the commands it sends to and receives from Hotmail to help you with troubleshooting.
- Select Tools | Options... from the menu in Outlook Express.
- Go to the Maintenance tab.
- Under Troubleshooting, make sure HTTP is selected.
- Click OK.