Showing posts with label Microsoft Support. Show all posts
Showing posts with label Microsoft Support. Show all posts

Friday, 10 January 2014

how to Email stuck in the Outbox for Outlook 2010

If an email seems to be stuck in your Outbox, continue on to the steps below to either clear the stuck message or see if a bad connection to your mail server is stopping the message from being sent.
 

Clearing a stuck message

To clear stuck email, follow these steps:

  1. In Outlook, click the Send/Receive tab, and then click Work Offline.Note: This stops Outlook from trying to send all email messages.
  2. Select the Outbox. You can now:
  3. Move the message: Move the message to the Drafts folder. You can either drag the message to the Drafts folder or you can right-click the message, select Move, select Other Folder, and then select the Drafts folder from the list.Note: This enables you to open the large email message, and remove, resize and re-add the attachments before you try to resend the email message again.
  4. Delete the message: Right-click the message and select Delete.IMPORTANT: If you receive this message "Outlook is transmitting the message" close Outlook and wait for it to exit. You may have to use Task Manager in Windows to make sure that the Outlook.exe process is completed. Restart Outlook again and repeat the previous steps to either move or delete the email message.

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How to Troubleshoot Email Problems in Outlook with Transaction Logging


Usually, sending and receiving mail works smoothly in Outlook. But as soon as you have become a bit too accustomed to this error-free email existence, a puzzling and ill-explained error pops up.
If the unexplained error does not go away, only a log can help. Outlook can create a detailed list of what it is doing, sending and receiving as it tries to exchange mail. Using this log, you can either pinpoint the problem yourself or at least show it to your ISP's mail support person, for example.
Outlook can log all communication with Exchange, POP, SMTP and IMAP servers as well as Hotmail communication.

Troubleshoot Email Problems inOutlook with Transaction Logging

To log email traffic for troubleshooting in Outlook:
  • Select Tools | Options... from the menu in Outlook.
  • Go to the Other tab.
  • Click Advanced Options.
  • Make sure Enable logging (troubleshooting) (or Enable mail logging (troubleshooting) in Outlook 2003) is enabled.
  • Click OK.
  • Click OK again.
  • Exit and restart Outlook.
Now it's time to
  • attempt the failed email action — sending the message or retrieving new mail, for example — again
to reproduce the error. After you have generated the error, make sure you
  • uncheck Enable logging (troubleshooting) (or Enable mail logging (troubleshooting)) again
via the steps outlined above before you restart Outlook once more.

Find the Log File

While turning transaction logging on or off is easy in Outlook, finding the log files can be a bit more involved:
  • Select Run... from the Start menu.
  • Type "%temp%" (without the quotation marks).
  • Click OK.
  • POP and SMTP:
  • Open the OPMLog.log file in the folder that opens.
  • IMAP:
  • Open the Outlook Logging folder.
  • Go to the folder named after your IMAP account.
  • Open the imap0.log, imap1.log etc. files.
  • Hotmail:
  • Open the Outlook Logging and then the Hotmail folder.
  • Open the http0.log, http1.log etc. files.
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how to Requested mail action OK completed in Outlook




SMTP Status 250 : The mail server has successfully

delivered the message! This is the best SMTP reply (250)

to receive - your message has been accepted and

transmitted OK ! J Yippee.

250 is effectively a status code rather than an error code there is no such thing as an SMTP error 250.
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Tuesday, 15 January 2013

What is the registry key to prevent Outlook 2007 from creating PST files?


  I added the following DWORD in the registry of clients running Outlook 2007 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Outlook\DisableP

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Tuesday, 2 October 2012

how to Change the settings for a POP3 or IMAP account In this section




Change your e-mail account password
If you want to change the password that is used to access your mail server, follow the instructions that are provided by your ISP or e-mail administrator. After your password for the mail server changes, then change the password that is saved in the Outlook account settings.

  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.

  1. Select the e-mail account for which you want to change the password, and then click Change.
  2. Under Logon Information, in the Password box, type the password that was provided by your ISP or mail administrator or the password that you created.
  3. If you do not want to be prompted to enter your e-mail account password each time you send and receive messages, select the Remember password check box.
Note If you select the Remember password check box, your account is accessible to anyone who has access to your computer.

Change your e-mail address
Occasionally, e-mail domain names might change. For example, bruce@cohovineyardandwinery.com might become bruce@cohowinery.com.
  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.

  1. Select the e-mail account for which you want to update the e-mail address, and then click Change.
  2. Under User Information, in the E-mail Address box, type the complete e-mail address that was assigned by your e-mail administrator or ISP. Make sure to include the user name, the @ symbol, and the domain name. For example, bruce@cohowinery.com is a valid e-mail address.
  3. Click More Settings.
  4. On the General tab, under Other User Information, if you already specified an e-mail address in the Reply e-mail address box, make sure that it is still correct. If you leave Reply e-mail address blank, when people reply to your e-mail, the address that you entered in step 4 is used.

Change your e-mail server
Sometimes the server that you connect to in order to receive and send e-mail might change.
For example, your ISP notifies you that the outgoing or SMTP mail server is changing from outgoing.example.com to smtp.example.com. You can update the server setting in your account settings.
  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.
  3. On the E-mail tab, click the e-mail account that you must change, and then click Change.
  4. Under Server Information, in the Incoming mail server box, type the complete name of the server provided by your ISP or mail administrator. Often this is mail. followed by your domain name, for example, mail.example.com.
  5. Under Server Information, in the Outgoing mail server box, type the complete name of the server provided by your ISP or mail administrator. Often this is smtp. followed by your domain name, for example, smtp.example.com.

Change the way your name is displayed to other people
  1. Click the File tab.
  2. On the Info tab, click Account Settings, and then click Account Settings.

  1. Select the e-mail account for which you want to update the display name, and then click Change.
  2. Under User Information, in the Your Name box, type your name the way you want it to appear to other people.

Additional settings
  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.

  1. Select the account for which you want to change settings.
  2. Click More Settings, and then you can change the following:
On the General tab, under Mail Account, type a name that will help you identify the account, for example, Home Mail.
If you are using an IMAP e-mail account, you can control when items are deleted. Under Purge Options, select or clear the Purge items when switching folders while online check box.
On the Folders tab, you can choose where mail that you send from this account is saved.
On the Outgoing Server tab, you can specify whether your outgoing SMTP mail server requires authentication. This is almost always required if your ISP allows you to send e-mail messages through your ISP e-mail account when you are not directly connected to the ISP network. For example, if you want to send an e-mail message with your home ISP e-mail account and you are away from home connected to your work network you usually must select this option.
Use the Connection tab to configure how Outlook connects to the mail server.
If you are instructed by your ISP or e-mail administrator to change the port numbers or encryption method used by your e-mail server, you can make the change on the Advanced tab.

Wednesday, 22 August 2012

Auto-File Mail and Spam in Outlook Express with POP File

Think about the types of emails you get: personal mail from friends and family, newsletters, work-related messages, and lots of spam.
By default, all these emails arrive in your Outlook Express Inbox indiscriminately. What a mess.
Wouldn't it be nice if Outlook Express could clean up the mess automatically, filing mail in appropriate folders? With the help of POP File, a smart email classification tool, it can. Here's how to set it up.
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Monday, 16 July 2012

this is error code 0x800CCC03 USER ALREADY CONNECTED


1.      You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and try again
2.      Some mail servers will not recognise an improper disconnection. This will result in the account being 'Poplocked'. Either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account. This can normally only be done with accounts that have UNIX shells
3.      If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account 
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