Monday 26 March 2012

how to Other Internet Connection Issues in Outlook



Most Internet addresses and connection settings are case sensitive.
Check for correct capitalization.
Establish your Internet connection, and then start Outlook. If you
receive an error trying to send or receive mail, confirm all of your
Internet Mail settings with your ISP. You may have entered a domain
name server or news server address instead of the mail server.
OL2000: (IMO) Troubleshooting Outlook Configuration Problems

When Outlook is first installed a default set of Personal Folders is created.
Most users may then add accounts. The first troubleshooting step for
configuration issues is to create a new set of personal folders and the account
with which you are having problems. When this is working, you can add
additional accounts, checking each one.
Internet Configurations
To troubleshoot Internet configurations, you must first establish that the
Internet connection is working properly by checking your Internet connection.
To make sure your Internet connection is working properly, log on to your
Internet connection and ping a known Internet Protocol (IP) address by
typing the following command at an MS-DOS prompt:
ping <IP address>
where <IP address> is the IP address of an Internet server.
If you can ping a known IP address successfully, basic TCP/IP connectivity is
functioning properly. Next, try to ping the Internet server using
Servername.com instead of the IP address. At an MS-DOS prompt type the
following command:
ping servername.com
If this works, your Domain Name Server (DNS) settings are functioning
properly.
A DNS server maintains a database for resolving host names and IP
addresses, enabling users of computers configured to query the DNS to
specify remote computers by friendly host names rather than IP addresses.
DNS domains are not the same as Microsoft Windows NT networking domains.
For example, issuing the "ping ftp.microsoft.com" command goes to the DNS
server you specified for your Internet connection, looks up the IP address for
the site, and then pings that IP address.
After you know that your Internet connection is valid, check that TCP/IP is
set as the default protocol. To make sure that TCP/IP is your default
protocol, follow these steps:
1. On the Windows Desktop, use your right mouse button to click
Network Neighborhood and click
Properties.
Windows Millennium Edition: Right-click My Network Places, and
then click Properties.
For Windows 95/98/Millennium Edition: On the Configuration tab,
click TCP/IP, and then click Properties. On the Advanced tab, select
the Set this protocol to be the default protocol option, and then
click OK.
For Windows NT: Click the Bindings tab and in the Show Binding
For list, click All Services. Expand the list for All Services and use
the Move Up and Move Down options to position the TCP/IP
protocol at the top of each list.
NOTE: While you are in the TCP/IP Properties, you should verify that
all Internet configuration information is correct. If you are in doubt
about any setting, contact your Internet Service Provider (ISP).
2. Click OK.
Most Internet addresses and connection settings are case sensitive.
Check for correct capitalization.
Establish your Internet connection, and then start Outlook. If you
receive an error trying to send or receive mail, confirm all of your
Internet Mail settings with your ISP. You may have entered a domain
name server or news server address instead of the mail server.
Remote Mail configurations may cause unexpected results. If you
configured a service for Remote Mail, you may lose connections, or
mail may not be sent or received as expected
Read More...

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